PRIVACY POLICY

Effective Date: January 1, 2025

1. Introduction: Stay Gold values the privacy of our members and is committed to protecting the personal information collected and used in connection with our fitness services and facilities. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information.

2. Information Collection: Stay Gold collects personal information in several ways, including when you:

  • Sign up for a membership

  • Register for classes and events

  • Use our facilities and services

  • Participate in promotional offers

The types of personal information collected may include:

  • Contact details (e.g., name, email address, phone number)

  • Billing and payment information

  • Health and fitness-related information necessary for personal training or fitness assessments

  • Other information related to your fitness goals and preferences

3. Use of Information: The personal information we collect is used to:

  • Provide and manage your membership and services

  • Process payments and communicate regarding billing issues

  • Improve our facilities, services, and member experience

  • Send marketing and promotional communications, unless you have opted out

  • Comply with legal obligations and enforce our membership agreements

4. Disclosure of Information: Stay Gold may share your personal information with:

  • Service providers who perform services on our behalf, such as payment processing and email communications

  • Partners in promotional and marketing activities, if you have agreed to such sharing

  • Other members in the context of reservation systems or classes

  • Legal authorities, when required by law or to protect the rights and safety of Stay Gold and its members

5. Data Security: We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

6. Cookies and Tracking Technology: Stay Gold’s website may use "cookies" and other tracking technologies to enhance your experience and gather information about visitors and visits to our websites. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings.

7. Your Rights: You have the right to:

  • Access the personal information we hold about you

  • Request the correction of inaccurate information

  • Request the deletion of your personal information, subject to certain exceptions

  • Opt-out of receiving marketing communications

  • File a complaint with a supervisory authority

8. Changes to Our Privacy Policy: Stay Gold may update this Privacy Policy periodically. We will notify you of any significant changes by posting the new policy on our website or by sending you a notification directly.

9. Contact Us: If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at: Email: hello@staygold.fit Address: 124 Brock Ave. Toronto ON